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Wayne Survey Oct 22

In order to monitor and improve customer satisfaction and perception of BBF Safety Group (PTY) LTD (JHB) Gumboots (Wayne Gumboots) service levels, we would be grateful if you would complete this short questionnaire by answering questions on a scale of 1-5.

1 = Poor
2 = Below Average
3 = Average
4 = Good
5 = Excellent

Name
Company
Position
1. 
How would you rate the ease of placing an order?

2. 
How would you rate our on-time delivery?

3. 
How would you rate our packaging and identification?

4. 
Is information on conformance to quality standards easily identifiable/readily available?

5. 
Do our products meet your specific requirements?

6. 
Is there anything we can do to improve our product or service?

7. 
If your answer above is Yes, please add your comments below:

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