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BBF Leather Footwear Survey
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BBF Leather Footwear Survey
In order to monitor and improve customer satisfaction and perception of BBF Safety Group (PTY) LTD service levels as they relate to the leather footwear factories in PE and Pinetown (Bova, Frams, Lemaitre, Sisi), we would be grateful if you would complete this short questionnaire by answering questions on a scale of 1-5.
1 = Poor
2 = Below Average
3 = Average
4 = Good
5 = Excellent
Name
Company
Position
1.
How would you rate the ease of placing an order?
1
2
3
4
5
2.
How would you rate our on-time delivery?
1
2
3
4
5
3.
How would you rate our packaging and identification?
1
2
3
4
5
4.
Is information on conformance to quality standards easily identifiable/readily available?
1
2
3
4
5
5.
Do our products meet your specific requirements?
1
2
3
4
5
6.
Is there anything we can do to improve our product or service?
Yes
No
7.
If your answer above is Yes, please add your comments below:
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Name
First Name
*
Last Name
*
Email Address
*
Contact Number
*
Comments / Questions
*